To get support on iFinity products and services, please search the forums for the the answer to the problem you are seeking. If you cannot find a solution, post a question in the relevant forum. Ensure that you specify the relevant versions of the problem, and the actual error message or a detailed description of the problem. You will need to register with this site to post on the forum. If you have a Microsoft Live (Hotmail/Passport) account you can use that. If you have a Open Id account you can use that. If you neither of these, you will need to register a user Id and password.