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12/12/2009 3:32 AM
 

Hi Bruce,

I am attempting to install the latest version or URL Master when I ran into an installation error.  Here is the error:

A critical error has occurred.
Access to the path 'C:\Inetpub\vhosts\MyPortal-research.com\httpdocs\Install\Temp\cgsnzr3l' is denied.

This is what I see when in the Event Viewer:

AssemblyVersion: 5.1.4
PortalID: 0
PortalName: MyPortal
UserID: 1
UserName: host
ActiveTabID: 18
ActiveTabName: Module Definitions
RawURL: /tabid/18/ctl/Install/rtab/18/portalid/0/Default.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://www.MyPortal.com/tabid/18/ctl/Install/rtab/18/portalid/0/Default.aspx
UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5 (.NET CLR 3.5.30729)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 39ca8052-72dd-4c4a-ab7c-1069b2f3f5bc
InnerException: Access to the path 'C:\Inetpub\vhosts\MyPortal.com\httpdocs\Install\Temp\gc0ygvy0' is denied.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.IO.__Error.WinIOError
StackTrace:
Message: DotNetNuke.Services.Exceptions.PageLoadException: Access to the path 'C:\Inetpub\vhosts\MyPortal.com\httpdocs\Install\Temp\gc0ygvy0' is denied. ---> System.UnauthorizedAccessException: Access to the path 'C:\Inetpub\vhosts\MyPortal.com\httpdocs\Install\Temp\gc0ygvy0' is denied. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity) at System.IO.DirectoryInfo.Create() at DotNetNuke.Services.Installer.Util.WriteStream(Stream SourceStream, String DestFileName) at DotNetNuke.Services.Installer.InstallerInfo.ReadZipStream(Stream inputStream, Boolean isEmbeddedZip) at DotNetNuke.Services.Installer.InstallerInfo..ctor(Stream inputStream, String sitePath) at DotNetNuke.Services.Installer.Installer..ctor(Stream inputStream, String physicalSitePath, Boolean loadManifest, Boolean deleteTemp) at DotNetNuke.Modules.Admin.Extensions.Install.wizInstall_NextButtonClick(Object sender, WizardNavigationEventArgs e) at System.Web.UI.WebControls.Wizard.OnNextButtonClick(WizardNavigationEventArgs e) at System.Web.UI.WebControls.Wizard.OnBubbleEvent(Object source, EventArgs e) at System.Web.UI.WebControls.Wizard.WizardChildTable.OnBubbleEvent(Object source, EventArgs args) at System.Web.UI.Control.RaiseBubbleEvent(Object source, EventArgs args) at System.Web.UI.WebControls.LinkButton.OnCommand(CommandEventArgs e) at System.Web.UI.WebControls.LinkButton.RaisePostBackEvent(String eventArgument) at System.Web.UI.WebControls.LinkButton.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---
Source:
Server Name: GENERIC74

My PC does not have a folder called Inetpub.  Do I simply create the folder, then subfolders and try the installation again?

Thanks for your help!

Chip

 
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12/12/2009 5:04 AM
 

Chip : it's your web server that has this path, not your local machine.  My guess is that you don't have the folder permissions setup correctly.  Have you installed other modules on this particular DNN install before?  

Check the write permissions on the /install and /install/temp folder of your DNN install (if you don't know how to do this, PowerDNN can help).  During the installation process, a temporary folder will be created to store the extracted files.  This will be discarded after the install is successful.  Because of this, the user account your website uses on the webserver needs to be able to create/delete folders in the install directory.  Note that this is standard DNN and nothing specific to do with the module.

You may also want to check the permission on your /images folder : the url Master module will place some image files in that folder as well, so it will also need write access.

 
New Post
12/12/2009 5:12 AM
 

Thanks Bruce,

I will check with PowerDNN about the file permissions.  I have successfully installed about half a dozen third party modules, so I am not sure why this is showing up now.  I am going to review the instructional videos on DNN CReative and attempt the install tomorrow or later tonight.  I will let you know what happens in a post.

I am purchasing a license now.  If you could send me the license file before you leave today that would be great.

Thanks,

Chip

 
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