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12/16/2009 8:13 AM
 
Chip
Knows my Stuff

Joined: 12/9/2009
Posts: 28

Hello,

I just implemented the HTML redirect for my site for legacy pages (which by the way is working so far).  All of a sudden I cannot access one of my pages.  I had added 4 new Page URLs to it.  Thinking I did something wrong, I delete all of the URLs I added.  Now the problem is that the three standard URLs are all 301 permanently redirected.  There is no target page (200)!  Here is a list of the URLs:

http://mydomain.com/Default.aspx?TabId=80
http://mydomain.com/Panel/tabid/80/Default.aspx
http://mydomain.com/panel.aspx

The last one should be set as the default (200) page, but I cannot seem to edit the setting.

This is the error message when I try to navigate to http://mydomain.com/panel:

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

Help!
 
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12/16/2009 8:19 AM
 
Bruce Chapman
Chief Poster

Joined: 3/9/2006
Posts: 3121

"Firefox has detected that the server is redirecting the request for this address in a way that will never complete"

This is a 301 redirect loop.  Generally this occurs if you create a redirect for a page which leads back to itself, which creates a terminal looping situation.

You can't delete the base Urls - they are built-in to the site.  My guess is that by deleting all of the Urls you created, a problem might have been caused.  Firstly I would suggest going to the Friendly Url Settings page and clicking on the 'rebuild page index' button.  This will clear out the page cache and hopefully fix the problem.

If that doesn't, I would manually add a new Url and set it to a value of '200' (say, panel-new).  Then you could change that new url back to a 301 redirect, which should switch the standard 'panel' url back to '200'.

I would need to see the full Url with the domain name to give a better diagnosis.
 
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12/16/2009 8:22 AM
 
Chip
Knows my Stuff

Joined: 12/9/2009
Posts: 28

OK, I figured out a work around.  I went to Admin / Pages and selected "view this page."  My page came up.  I then went into settings and changed the Page Name to Company Panel.

URL Master immediately renamed the page company-panel.aspx.  My default page came back.  I added my three html URLs for 301 redirects, and everything works now.
 
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12/16/2009 8:23 AM
 
Chip
Knows my Stuff

Joined: 12/9/2009
Posts: 28

Wow Bruce - you are fast!  You posted a reply in the five minutes between my first and second posts.
 
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